Our Customers Speak for Us
From automation agencies to healthcare giants, from finance to law, Fluents is powering the next generation of voice automation. Our customers run tens of thousands of calls per day, save hundreds of thousands of dollars annually, and scale their operations without adding headcount. We don’t just have customers — we have proof. Industry agnostic, technically ruthless, and trusted where phones matter most.
“What sets Fluents apart is their standout customer support and constant innovation. They’re always evolving the platform to meet our changing needs.”
Customer Stories
Every story here is a proof point. Agencies scaling 90k calls daily. Healthcare providers saving $300k a year. Financial firms closing deals faster. Law firms converting every inbound. Event managers rescuing cold leads. We deliver performance across industries, because our platform adapts like infrastructure — not like another “AI bot.”
Why Our Customers Trust Fluents
Fluents isn’t just another AI vendor. We’ve built our platform on decades of combined experience in telephony, healthcare, professional services, and enterprise software. Our team blends deep technical expertise — from cloud infrastructure to speech AI — with the business instincts needed to solve real-world bottlenecks.
We know how painful phones can be. That’s why we rebuilt them from the ground up — as scalable infrastructure, not legacy hardware. And our customers are proof that this approach works.
Stories That Speak for Themselves
Voice Automation Agency
A fast-growing voice AI company faced the challenge of scaling operations without hiring an expensive engineering team. With Fluents’ white-label platform, they now handle 70,000–90,000 calls and 45,000 minutes daily. Years of development time saved. Growth accelerated. All while using their own keys with providers like OpenAI, Gemini, ElevenLabs, and Deepgram.
Home Care Services Provider
Manual patient intake was costing staff time and delaying admissions. By automating pre-admission calls with Fluents, the provider now saves $200,000–$300,000 annually while improving patient experience. Their team is happier, their workflows are faster, and expansion into new service areas is already underway.
Financial Marketing Agency
Even with a strong lead pipeline, manual outreach limited conversions. Fluents’ conversational AI automated lead qualification and follow-ups, delivering instant responses at scale. The result: more closed deals, less wasted time.
Law Firm
A top-tier firm couldn’t keep up with inbound calls. With Fluents, every lead is now answered immediately, turning intake into a scalable acquisition engine. No more missed opportunities.
Event Management Company
Trade shows and conferences generate huge lead volumes, but sales follow-up lagged. Fluents automated the engagement process, rescuing cold leads and driving revenue the team was leaving on the table.
More Than a Vendor — A Partner
People don’t choose Fluents just for the tech. They choose us because we work like an integration partner, not a black-box vendor.
- Personalized onboarding — Whether you’re spinning up a small project or running enterprise-scale deployments, our engineers will walk you through every step.
- Full takeover for large projects — Need us to own the build? We’ll handle the heavy lifting so your team can stay focused.
- Hands-on support — We join you in Slack, email, or wherever you work, providing direct access to our team.
- Custom integrations — From niche CRMs to unique workflows, we build with you, not just for you.
Built for Scale, Backed by People
With Fluents, you’re not just buying infrastructure. You’re partnering with a team that:
- Knows the pain of scaling phones and solved it with compute-first design.
- Understands industries where reliability isn’t optional — like healthcare, finance, and law.
- Believes AI adoption only works when customers feel supported at every step.
That’s why startups, agencies, and enterprises alike are choosing Fluents. Because whether you’re running 10 calls or 90,000 a day, we’ll make sure every single one counts.
Customer FAQs
Answers to common questions about our customer success stories and proof points.
Fluents is industry-agnostic by design. Our customers range from healthcare providers automating patient intake, to financial agencies scaling outbound campaigns, to law firms turning inbound calls into a predictable acquisition channel. Event organizers, SaaS companies, and AI automation agencies are also leveraging Fluents to run tens of thousands of calls per day.
The common thread isn’t the vertical — it’s the outcome. Teams see:
- Massive efficiency gains → customers saving $200k–$300k annually by cutting manual intake.
- Scale without headcount → agencies managing 70k–90k calls daily without adding ops staff.
- Revenue unlocked → firms and event managers converting leads that would otherwise go cold.
If your business relies on phones, Fluents adapts to your workflows — whether you’re running 10 calls a day or 90,000.
The numbers speak for themselves. Our customer stories consistently show both hard dollar savings and growth acceleration:
- A home care provider saved $200,000–$300,000 annually while improving patient experience.
- A marketing agency used Fluents to qualify leads in real time, increasing close rates while reducing manual follow-up time.
- An automation agency scaled to 90,000 calls daily, cutting years off engineering overhead and shipping faster than competitors.
But value isn’t just in dollars. Customers also highlight:
- Reliability at scale (99.9% uptime, compliance baked in).
- Flexibility (BYOK support for providers like OpenAI, ElevenLabs, Deepgram).
- Support that feels like partnership (direct Slack channels with our engineers).
In short: Fluents delivers measurable ROI, but also the confidence that your phones are finally working for you, not against you.
Legacy systems weren’t built for AI — they tack on bots to old telephony, lock you into contracts, and charge unpredictable per-minute fees. Newer entrants often lean on brittle middleware, lack integrations, or force operators into “DIY” engineering just to get started.
Fluents takes a different path:
- Infrastructure-first design — rebuilt from the ground up for AI-native calling.
- True integrations — Salesforce, HubSpot, Outlook, Google Calendar, and more connect natively.
- Proof at scale — handling thousands of concurrent calls daily for real businesses.
- Human partnership — every customer gets a private Slack with our engineers, not a ticket queue.
That’s why agencies, healthcare firms, financial companies, and law practices choose Fluents. They’re not just buying software — they’re betting on infrastructure they can trust to grow with them.