Yes. The Telephone Consumer Protection Act (TCPA) applies to AI callers just like it does to prerecorded or autodialed messages.
A 2024 FCC ruling confirmed that AI-generated voices fall under the same regulations. To stay compliant, businesses must:
1. Clearly disclose that the caller is an AI,
2. Honor the Do Not Call (DNC) list and any customer opt-outs,
3. Obtain express written consent before making AI-powered calls or texts.
Violating these rules can result in legal penalties, so it's essential to review your outreach systems and consult legal counsel to ensure compliance.