With Fluents, your website can talk back

Fluents Web Agent turns any site into a voice-powered interface. Instead of forms and friction, visitors simply talk — to ask questions, search, buy, or book. It’s the internet, reimagined for conversation.

Plug-and-Play Voice, Right on Your Site

No complex installs, no heavy dev lift. Drop in Web Agent and instantly add a new channel for interaction: natural, conversational, and always available. From answering FAQs to completing transactions, it’s built for instant value.

Smarter Interactions

Web Agent goes beyond chatbots. It understands context, handles multi-step requests, and adapts naturally — like a human assistant, without the limits of scripted decision trees.

Frictionless by Design

Visitors don’t need to type, search, or hunt. They ask. Web Agent responds, resolves, and takes action. That’s faster checkout, easier discovery, and fewer drop-offs.

A Website That Talks Back

Websites weren’t built for conversations — they were built for clicks. But people don’t naturally communicate through dropdowns and forms. They ask, explain, and decide in real time. Fluents Web Agent transforms your website into a living, conversational experience where visitors can simply speak their intent, and the system responds instantly.

Natural Interactions, Zero Friction

A visitor doesn’t need to scroll through endless menus or filters. They can just say:

  • “Show me women’s running shoes under $150.”
  • “Book me a dental cleaning next Wednesday.”
  • “Reorder my last grocery list.”

The Web Agent listens, interprets, and acts — reducing multi-step processes to a single exchange. That means less friction, higher engagement, and more conversions across every industry.

Beyond Reactive: Adaptive by Design

Web Agent doesn’t just wait for commands. It adapts. Using the same AI-first infrastructure powering the rest of Fluents, it understands sentiment, detects frustration, and decides whether to resolve, escalate, or transfer to a human. For compliance-heavy fields like healthcare, finance, or insurance, every conversation is logged, secure, and fully auditable.

Designed for Every Industry

The possibilities are as broad as the web itself:

  • Ecommerce & Retail → Let shoppers search, compare, and check out with a single phrase — no abandoned carts, no wasted clicks.
  • Healthcare → Enable patients, especially elderly populations, to book appointments and manage follow-ups without navigating complex portals.
  • Financial Services → Provide compliant, auditable interactions for balance checks, account services, or loan applications.
  • Hospitality & Travel → Allow guests to upgrade rooms, book services, or rebook travel by simply asking.

A New Layer of Intelligence for Your Site

Because Web Agent plugs directly into CRMs, e-commerce platforms, and analytics tools, it doesn’t just run conversations — it generates insight. Every interaction becomes structured data you can use to refine customer journeys, optimize conversion funnels, and continuously improve.

The Future of Browsing Is Conversational

Web Agent doesn’t replace your website. It reimagines it. Every static page becomes a two-way channel — more intuitive, more human, and more effective. Instead of passively browsing, visitors actively engage. Instead of struggling through forms, they resolve needs instantly.

With Web Agent, your website doesn’t just host content. It participates in the conversation.

Why Businesses Are Turning to Web Agent

Websites That Talk Back

Businesses across industries are transforming static sites into conversational platforms. With Web Agent, your website doesn’t just present — it participates.

“What sets Fluents apart is their standout customer support and constant innovation. They’re always evolving the platform to meet our changing needs.”

Max Perez
Digital Heartbeat, CEO

Let’s Make Calls Work Better Together

We built Fluents to take the pain out of phones. Easy integrations, fair pricing, and support that feels human — all designed to scale with you. Talk to our team and get live in hours, not months.

Frequently Asked Questions

Answers to the most common questions about Web Agent and voice-first websites.

How does Fluents Web Agent actually work?

Web Agent is not a chatbot bolted onto your site — it’s a conversational layer that transforms static websites into interactive, voice-first experiences. Visitors can browse, buy, schedule, or request information simply by speaking, just like they would with a human assistant. Under the hood, Web Agent connects to your CRM, booking software, or e-commerce stack to carry out real actions: reserving appointments, checking order status, updating records, or even handling payments.

The difference is speed and natural flow. Instead of forcing users through endless clicks, forms, or keyword-based bots, Web Agent uses conversational AI to understand intent, follow context across multiple steps, and deliver the outcome instantly. Whether someone says, “I need a refill of my last prescription,” or “Add milk, bread, and orange juice to my cart and check out,” Web Agent gets it done.

What are the most impactful use cases for Web Agent?

Because it’s voice-native and API-first, Web Agent can adapt to almost any industry or customer journey. Businesses are already deploying it across:

  • E-commerce & Retail → Imagine customers building a cart with their voice: “Reorder the groceries from last week and swap almond milk for oat milk.” Web Agent handles it in real time and checks them out.
  • Healthcare & Elder Care → Patients (especially elderly populations) can schedule visits, request refills, or access care instructions without fumbling through complex patient portals. For providers, it reduces inbound call volume and improves patient experience.
  • Financial Services & Compliance → Customers ask for account balances, loan applications, or transaction histories. Web Agent responds instantly while maintaining audit trails, and access controls.
  • Customer Support & Sales → Instead of clicking through FAQs or waiting in queues, visitors simply ask questions in their own words. Web Agent answers, escalates when necessary, or even transfers to a human via warm handoff.

This flexibility makes Web Agent not just a “feature” but a new user experience paradigm for websites.

Why is Web Agent different from chatbots, live chat, or IVRs?

Traditional solutions frustrate customers:

  • Chatbots rely on pre-scripted decision trees and keyword triggers. The moment a user strays outside the script, they hit a dead end.
  • Live chat requires staffing, schedules, and often leads to long wait times or “we’ll get back to you later” emails.
  • IVRs force people into rigid menus — “press 1 for this, press 2 for that” — which feels outdated and slow.

Fluents Web Agent is different because it’s intelligent, adaptive, and designed for natural conversation. It can handle unexpected phrasing, switch topics mid-conversation, remember context, and integrate directly into your stack. That means:

  • Customers get real answers in real time.
  • Businesses capture more leads and close more transactions.
  • Teams reduce support overhead without sacrificing experience.

At its core, Web Agent isn’t just about answering questions. It’s about unlocking a new way to interact with the web — where

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