Zapier

Insurance: FNOL and Claims Intake on Autopilot

When a policyholder submits a first notice of loss through your portal, a Zap fires and Fluents calls them within seconds. The AI agent — already briefed with the claim number, policy type, and contact name from the trigger payload — walks the claimant through the intake questions, collects incident details, and logs the structured summary back to your claims management system. Adjusters receive a completed intake record, not a voicemail to return.

Legal: Qualify Every Inbound Lead Before It Goes Cold

Personal injury and family law firms often receive dozens of web form submissions per day. Most go cold because follow-up takes too long. With Fluents + Zapier, the moment a contact form is submitted, an AI agent calls the prospect, asks qualifying questions about their case, and scores the lead. Attorneys only spend time on cases that meet their criteria — and the intake notes are already in their case management software.

Healthcare: Appointment Reminders That Actually Reduce No-Shows

Connect your scheduling system to Zapier and let Fluents handle reminder calls 48 and 24 hours before appointments. The agent knows the patient's name, appointment time, provider, and location — all passed through the Zap. If the patient needs to reschedule, the agent collects their preferred time and updates the calendar. No staff time required.

How Context Injection Works

Every Zap passes a payload to Fluents. You map your Zap fields — contact name, case ID, appointment time, policy number — to the agent's context. Fluents' Insights engine uses that data to personalize every call and keep your systems of record in sync. The agent doesn't just make a call — it updates the record when the call is done.