Who We Are
Fluents was founded with a simple conviction: customer support is a revenue source, not a cost center. Every customer deserves a great experience, any time, all the time without any wait. For decades, businesses have struggled with outdated telephony, brittle integrations, and call center software that adds cost without adding value. We rebuilt voice from the ground up — as cloud-native infrastructure designed for the era of AI.
Today, Fluents powers tens of thousands of calls daily across industries like healthcare, finance, law, SaaS, and events. From scrappy agencies to global enterprises, our customers rely on us to make every call count.
What We Do
At its core, Fluents is a voice automation platform that blends reliability, flexibility, and scale. Whether you’re a non-technical operator or a deeply technical developer, Fluents provides both speed and control — without compromise.
Native Campaign Orchestration
Run outbound and inbound campaigns with advanced drip scheduling, compliance guardrails, and real-time dashboards — no brittle Zapier chains required.
CRM-Native Integrations
Connect seamlessly with Salesforce, HubSpot, Pipedrive, Google Calendar, Outlook, and more. Outcomes like transcripts, dispositions, and bookings sync automatically.
Programmable AI Agents
Design voice agents that understand context, inject business logic mid-call, and hand off seamlessly to humans when needed.
API-First Design
Developers get full control with secure variable mapping, webhook subscriptions, BYOK support for LLM, STT, and TTS providers, and event-driven automations.
Enterprise-Grade Reliability
Sub-200ms latency, multi-zone failover, and full audit trails.
Our Pricing Philosophy
We believe pricing should help you grow, not hold you back. That’s why we’ve rejected the legacy model of hidden surcharges and unpredictable overages. Instead, Fluents offers transparent, predictable economics you can model with confidence.
No per-minute gotchas. No enterprise “black box” pricing. Just clarity that scales with your business.
Growing Together
We don’t just sell software. We build partnerships. Our philosophy is simple:
Make your life easier
Integrations that actually work, campaigns that run without duct tape, and support that meets you where you are.
Keep prices fair
Because the real value is in long-term growth, not short-term margins.
Profit together
When you scale, we scale. Our success is tied to yours.
Stay partners
We co-build features, launch betas with you, and treat your edge cases as opportunities to evolve the product.
Why Fluents
From infrastructure to integrations, here’s why teams choose us.
daily calls — that’s what individual teams trust Fluents to handle.
annual savings per SME customer through automation.
The Road Ahead
From a basement in California to powering enterprises worldwide, our story is just beginning. The next chapters will bring deeper integrations, faster AI, expanded infrastructure, and even closer customer collaboration.
We’re here to make phones work like they should have all along: reliable, programmable, and built for growth.
🤝 Let’s Make Every Call Work for You
We built Fluents to make phones effortless again. Seamless integrations, transparent pricing, and support from real people who care. Talk to our team — get live in hours, not months.
Frequently Asked Questions
Answers to the most common questions about Fluents as a company.