About Fluents
Fluents is the AI-first voice platform redefining how businesses connect with people. Built in the United States with a global team across multiple continents, we’re fluent in telephony, SaaS, healthcare, professional services, and more — literally and figuratively. We speak your language, across industries, countries, and systems, and we’re obsessed with making every call worth it.
Who We Are
Fluents was founded with a simple conviction: phones should work better. For decades, businesses have struggled with outdated telephony, brittle integrations, and call center software that adds cost without adding value. We rebuilt voice from the ground up — as cloud-native infrastructure designed for the era of AI.
Today, Fluents powers tens of thousands of calls daily across industries like healthcare, finance, law, SaaS, and events. From scrappy agencies to global enterprises, our customers rely on us to make every call count.
What We Do
At its core, Fluents is a voice automation platform that blends reliability, flexibility, and scale.
- Native Campaign Orchestration → Run outbound and inbound campaigns with advanced drip scheduling, compliance guardrails, and real-time dashboards — no brittle Zapier chains required.
- CRM-Native Integrations → Connect seamlessly with Salesforce, HubSpot, Pipedrive, Google Calendar, Outlook, and more. Outcomes like transcripts, dispositions, and bookings sync automatically.
- Programmable AI Agents → Design voice agents that understand context, inject business logic mid-call, and hand off seamlessly to humans when needed.
- API-First Design → Developers get full control with secure variable mapping, webhook subscriptions, BYOK support for LLM, STT, and TTS providers, and event-driven automations.
- Enterprise-Grade Reliability → Sub-200ms latency, multi-zone failover, and full audit trails.
Whether you’re a non-technical operator or a deeply technical developer, Fluents provides both speed and control — without compromise.
Our Pricing Philosophy
We believe pricing should help you grow, not hold you back. That’s why we’ve rejected the legacy model of hidden surcharges and unpredictable overages. Instead, Fluents offers transparent, predictable economics you can model with confidence.
No per-minute gotchas. No enterprise “black box” pricing. Just clarity that scales with your business.
Our Philosophy: Growing Together
We don’t just sell software. We build partnerships. Our philosophy is simple:
- Make your life easier → integrations that actually work, campaigns that run without duct tape, and support that meets you where you are.
- Keep prices fair → because the real value is in long-term growth, not short-term margins.
- Profit together → when you scale, we scale. Our success is tied to yours.
- Stay partners → we co-build features, launch betas with you, and treat your edge cases as opportunities to evolve the product.
With Fluents, you’re not buying a tool. You’re joining a platform — and a team — designed to grow with you.
Why Fluents
- One unified stack → voice, campaigns, analytics, and integrations are first-class citizens, not bolt-ons.
- Operator speed + developer depth → no-code simplicity with API-level extensibility.
- Proof at scale → customers already running 90k+ calls a day, saving $300k+ annually, and unlocking growth without extra headcount.
- Support that feels human → every customer gets a private Slack channel with our engineers and PMs. No ticket queues. Real people, real answers.
The Road Ahead
From a basement in California to powering enterprises worldwide, our story is just beginning. The next chapters will bring deeper integrations, faster AI, expanded infrastructure, and even closer customer collaboration.
We’re here to make phones work like they should have all along: reliable, programmable, and built for growth.
Why Fluents
From infrastructure to integrations, here’s why teams choose us.
daily calls — that’s what individual teams trust Fluents to handle.
annual savings per SME customer through automation.
Let’s Make Calls Work Better Together
We built Fluents to take the pain out of phones. Easy integrations, fair pricing, and support that feels human — all designed to scale with you. Talk to our team and get live in hours, not months.
Let's Talk About Voice AI
Answers to the most common questions about Fluents as a company.
Most platforms either bolt AI onto legacy telephony or lean on brittle middleware that breaks at scale. Fluents took a different path: we rebuilt voice as cloud-native infrastructure.
That means:
- One unified stack → voice, campaigns, analytics, and integrations are built in, not stitched together.
- Enterprise reliability → sub-200ms latency, multi-zone failover, and audit trails as defaults.
- Flexibility for both operators and developers → intuitive no-code campaign builders alongside APIs, webhooks, and BYOK model support.
- Proof at scale → individual customers already run 10,000+ daily calls, with some handling 90,000+ at agency scale.
With Fluents, you’re not fighting brittle workflows — you’re building on infrastructure that grows with you.
Legacy vendors rely on per-minute billing and hidden fees, creating unpredictable costs that punish growth. Others wrap pricing in opaque enterprise contracts that leave finance teams guessing.
Fluents does the opposite. Our pricing is designed to be:
- Transparent → no hidden surcharges or surprise overages.
- Predictable → economics you can forecast with confidence.
- Fair → aligned with long-term growth, not short-term margin grabs.
We believe in pricing that helps you scale profitably, because when you win, we win too.
We don’t see ourselves as just a vendor — we work as an integration partner embedded in your success. Our philosophy is built around four principles:
- Make your life easier → integrations that actually work, campaigns that run without duct tape, and support that feels human.
- Grow together → when you scale, we scale. Our roadmap evolves with you, often co-built through betas and direct collaboration.
- Keep prices fair → so you can reinvest savings into growth, not unpredictable overhead.
- Stay partners → every customer gets direct access to our team, often through a private Slack channel with engineers and PMs inside.
The result: customers don’t just adopt Fluents, they stick with Fluents, because they know we’re building alongside them — not just selling software.