Keragon
Fluents +Â KeragonÂ
Automate Patient Communication with Fluents Voice AI The Fluents connector for Keragon bridges the gap between your healthcare data and action. By integrating Fluents' powerful Voice AI directly into your Keragon workflows, you can automatically trigger outbound phone calls to patients or staff based on real-time events.
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Automate healthcare with Fluents + Keragon
Fluents empowers Keragon users with advanced AI-driven automation to enhance operational efficiency and maintain robust compliance standards.
Real time Hipaa compliant outbound calling
Integrate with the Keragon healthcare software ecosystem
Seamless workflow integration
Fluents Voice AI Integration for Keragon
Transform your healthcare operations by bringing intelligent Voice AI directly into your Keragon automated workflows. The Fluents connector enables healthcare providers, clinics, and digital health platforms to orchestrate outbound phone calls instantly, without human intervention.
Built strictly for healthcare, Fluents ensures every automated interaction remains fully HIPAA-compliant while delivering a natural, human-like caller experience.
Key Capabilities:
- Automated Outbound Calling: Trigger phone calls automatically based on triggers within your Keragon workflows (e.g., when a patient form is submitted, or an appointment needs confirmation).
- Dynamic Context Injection: Pass specific Keragon variables (like "Patient First Name" or "Upcoming Appointment Date") directly into the Fluents AI agent, allowing the AI to personalize the conversation dynamically.
- Smart Call Handling: Built-in safeguards including automated Human Detection, answering machine logic, and Do-Not-Call (DNC) list compliance.
- Centralized Agent & Number Management: Dynamically select from your available Fluents AI Agents and outbound Caller IDs directly within the Keragon interface.
Popular Use Cases:
- Automated Appointment Reminders & Confirmations: Drastically reduce no-show rates by having an AI call patients to confirm or reschedule upcoming visits.
- Post-Visit Follow-Ups: Automatically check in on patients after a procedure or discharge.
- Lead Reactivation & Intake: Contact prospective patients immediately after they fill out an online form.
- Billing & Payment Reminders: Courteously remind patients of outstanding balances and guide them through payment options.
Calls That Just Work
No per-minute taxes. No brittle workflows. Just enterprise-grade reliability with API-level flexibility.
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“Fluents made it incredibly fast to get our AI agent live. It replaced an answering service that cost 5x more - and performed better. Trusted partner, excellent quality, zero hassle.”
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FAQs
These questions cover common inquiries about integrating Fluents with Keragon.
Yes. The Keragon connector triggers calls using your Fluents environment, which is designed with strict healthcare compliance in mind. All data passed between Keragon and your Fluents AI Agents is handled safely. By default, the connector even includes a configurable "HIPAA Compliant" toggle to ensure secure data handling during every call.
Absolutely. The Keragon connector supports "Dynamic Context Injection." This means you can map Keragon variables—such as the patient's first name, upcoming appointment time, or the specific clinic location—straight into the Fluents action block. The AI Agent will use this real-time data to personalize the conversation automatically.
The connector allows you to define exactly how the AI should behave if a human doesn’t answer. Built-in Human Detection ensures the AI knows if it’s speaking to a person or a voicemail. If it detects an answering machine (or no answer), you can configure the action to skip the call, leave a tailored voicemail, or simply "continue" routing down a different path in your Keragon workflow.