Leonard Kant

Leonard drives customer-facing strategy and ensures teams succeed with Fluents.

Portugal

Head of CX

Leonard oversees customer experience and communications.

Customer Advocacy

Ensures customers feel supported and heard throughout their journey.

Market Positioning

Works on how Fluents communicates its value to different industries.

"Customer experience isn’t a department — it’s how the whole company operates."

Leonard Kant
Head of CX

About Leonard

Leonard combines experience in communications and customer success to make sure Fluents users are supported and understood. His work covers onboarding, positioning, and long-term engagement with teams who rely on voice automation.

Scale Calls Without Adding Headcount

Teams in healthcare, finance, and SaaS already run tens of thousands of daily calls on Fluents. You can too — with no consultants, no duct tape, no delays.

Frequently Asked Questions

Learn more about Leonard’s role and approach.

What does Leonard’s team focus on?

Making sure customers succeed with Fluents.

What role does CX play at Fluents?

It’s central — because a great product is only useful if people know how to get value from it.

How does he think about communication?

As a way to make complex tech approachable and clear for every customer.

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