📞 Smarter Outbound & Transfers
- Configurable Outbound Caller ID – Outbound calls can now display your own custom number per environment for better brand consistency.
- Warm Transfer Flow Polish – Added clearer status prompts and audio cues when AI agents hand off to humans mid-call.
🧠 Richer AI Behavior
- Dynamic Prompt Injection – Pass custom prompt text at runtime to adapt call behavior without redeploying.
- Context Chaining for Voice AI – AI can now keep more conversational context across long calls and multiple transfers.
🎧 Audio & Transcripts
- Improved Transcript Alignment – Real-time transcript words now sync more tightly with speech for better QA review.
- Noise Filtering Enhancements – Reduced pickup of low hums and static in noisy environments.
🔍 Developer Tools & Visibility
- Environment-Level Logging Toggle – Enable or disable detailed logs per environment without code changes.
- Call Debug Replay – Replay full call audio with timestamped transcript for faster troubleshooting.
