📞 Smarter Calling & Scheduling
- Phone Number–Only Appointment Setting – You can now set appointments in Cal.com using just a phone number, no email required.
- Warm Transfer Enhancements – Final updates to the warm transfer flow are live, improving hand-off between AI agents and human reps.
🎯 Better Data, Better AI
- Knowledge Base Uploader – Upload your own files directly into the AI knowledge base to improve accuracy on your calls.
- Context URLs for Inbound Calls – Pull live data from external APIs when a call comes in, for richer and more personalized conversations.
🎧 Audio Quality & Transcripts
- Krisp Audio Filtering – Significant background noise reduction, especially for TV or ambient chatter, now available in call audio.
- Real-Time Transcript Sync – Spoken text is highlighted in real-time during calls, making monitoring and QA faster and easier.
🔍 Debugging & Visibility
- Organization ID View – Easily find and copy your org/environment IDs for faster setup and troubleshooting.
- Advanced Debug Logging – Cloud Run now supports JSON logging and OpenTelemetry tracing, with embedded trace IDs for deeper diagnostics.
