🔌 CRM Integrations & Workflow Automation
- ActiveCampaign Integration (Beta) – You can now embed Fluents directly into ActiveCampaign workflows, enabling automated outbound and inbound calls with full call summaries inside the CRM.
- New full circle integration that will benefit over 6000 insurance agencies with TLDCRM, read and upload contact directly from TLD (total lead domination), and write the data back in the contact information with full transcript and summary.
📋 Campaign Builder & Scheduling
- Campaign Flow Redesign – New drag-and-drop campaign builder lets you customize multi-channel sequences with phone, email, delays, and time zone-aware contact windows.
- Contact Window Templates – Create reusable templates with default outreach times, holiday overrides, and fallback time zones to simplify campaign setup.
- Performance Notifications – Get alerted when call answer rates drop or error spikes occur, with configurable thresholds and recipient settings.
🧰 UI Enhancements
- Call History Filters Overhaul – Filter calls by duration, action type, label, or transcript keyword with a new modal interface for easier navigation.
- Prompt Variable Quick-Insert – Clickable helper now shows all available prompt variables and lets you insert them instantly while editing.
- Password Visibility Toggle – Login inputs now support show/hide toggles for easier debugging and fewer password errors.