AI21 Labs
Fluents + AI21 Labs empowers businesses with AI-driven voice automation. Streamline communication across enterprise systems using advanced orchestration and robust compliance features.
Fluents + AI21 Labs Integration
Discover how Fluents integrates with AI21 Labs to streamline operations, improve communication accuracy, and maintain data security across platforms.
Automate workflows with AI-enhanced communication.
Ensure compliance with native data management tools.
Seamlessly integrate with existing infrastructure.

Intro
AI21 Labs — ai21.com is a pioneering platform specializing in advanced AI language models, providing tools for businesses to enhance their natural language processing capabilities. By integrating with Fluents, businesses can leverage AI-driven voice automation to streamline communication and interactions. This collaboration enables AI voice agents to perform complex tasks within the scope of AI language modeling, facilitating seamless coordination across multiple enterprise systems. Imagine a scenario where a business integrates their existing AI language models from AI21 Labs with Fluents to automatically handle customer service inquiries, translating messages and providing instant responses in multiple languages.
Automations in AI21 Labs — ai21.com
Fluents enhances the functionality of AI21 Labs by enabling diverse automations:
- Voice-activated data retrieval: Customers can use voice commands to access and analyze data generated by AI language models.
- Real-time multilingual translations: Engage global audiences by providing instant translation and interpretation services during voice interactions.
- Dynamic customer support routing: Automate the process of routing customer inquiries to the appropriate departments, reducing latency in communication.
- Content generation for voice agents: Generate natural, conversational scripts that voice agents can use in customer interactions.
Compliance & Record-Keeping
Fluents ensures compliance by incorporating robust BYOK (Bring Your Own Key) implementations, allowing enterprises to maintain full control over data processed through AI21 Labs' models. This is particularly crucial for businesses handling sensitive information, ensuring that all data processed complies with privacy regulations and organizational policies.
Scaling with Confidence
Fluents + AI21 Labs offers a robust solution capable of handling millions of interactions per month, thanks to its 99.9% uptime guarantee. Businesses benefit from flat-rate pricing, ensuring predictable costs without hidden AI or telephony markups. Enterprises can seamlessly scale operations to include extensive voice automation across various departments, enhancing efficiency and responsiveness to customer demands.
Flexible Setup
Enterprises can choose between using Fluents’ no-code solutions for quick setup or leveraging APIs and webhooks for deeper integrations with AI21 Labs' functionalities. This flexibility allows operators to rapidly deploy AI voice agents, while developers can create custom workflows to optimize processes.
Recap
The partnership between Fluents and AI21 Labs — ai21.com exemplifies the potential of AI-driven voice automation. By integrating AI voice agents with advanced language models, businesses can automate and enhance their operations across multiple channels. The seamless handling of large-scale interactions and rigorous compliance measures ensure that enterprises can confidently embrace this integrated solution, streamlining workflows and improving communication efficiency.
Calls That Just Work
No per-minute taxes. No brittle workflows. Just enterprise-grade reliability with API-level flexibility.
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“Fluents made it incredibly fast to get our AI agent live. It replaced an answering service that cost 5x more - and performed better. Trusted partner, excellent quality, zero hassle.”

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FAQs
These common questions cover Fluents’ integration with AI21 Labs.
Integrating Fluents with AI21 Labs' AI language models significantly streamlines customer service processes. Imagine a scenario where a company incorporates AI-driven voice agents to automatically address customer inquiries. These agents utilize real-time multilingual translations to handle queries in multiple languages, delivering instant, precise responses. With dynamic customer support routing, inquiries are efficiently directed to the right departments based on the AI's analysis, reducing response time. Furthermore, this integration allows businesses to automate content generation for voice agents, ensuring that interactions are natural and engaging. This seamless integration maximizes efficiency and enhances customer experience through sophisticated natural language processing capabilities.
Integrating Fluents with AI21 Labs' language models provides exceptional compliance and record-keeping functionalities. Fluents incorporates robust BYOK (Bring Your Own Key) implementations, ensuring that enterprises maintain full control over data processed through AI21 Labs' models. This feature is particularly crucial for businesses dealing with sensitive information. Fluents ensures that all data adheres to privacy regulations and organizational policies, safeguarding against unauthorized access while maintaining optimal compliance. By doing so, it provides peace of mind to enterprises, allowing them to leverage advanced AI capabilities while keeping intricate data governance measures in place.
The integration of Fluents with AI21 Labs is designed with enterprise-grade scalability and reliability in mind. This partnership offers 99.9% uptime, ensuring continuous availability and smooth operations even during peak loads. It supports millions of interactions each month without compromising performance, making it ideal for large enterprises. The flat-rate pricing model further guarantees predictable costs, enabling businesses to scale their operations without worrying about hidden charges. Organizations with multiple offices or nationwide presence can seamlessly expand their AI-driven voice automation capabilities across departments, enhancing overall efficiency and responsiveness, thus reinforcing their commitment to delivering high-quality customer interactions.