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Fluents + Azure OpenAI

Configure Fluents to use Azure OpenAI as its conversation engine — GPT-4 inside your Azure subscription with HIPAA, FedRAMP, and enterprise compliance for healthcare, insurance, and government.

OpenAI's models through Azure's compliance infrastructure — for enterprises already running on Microsoft.

Azure OpenAI gives organizations access to GPT-4 and other OpenAI models through Microsoft Azure's enterprise infrastructure — with data residency options, Azure AD integration, private endpoints, and Microsoft's compliance certifications. For organizations whose stack runs on Azure, this is the natural way to bring frontier LLMs into Fluents' conversation engine layer.

Healthcare systems running on Microsoft 365 and Azure, financial institutions with Azure-based compliance infrastructure, and enterprise IT organizations with Azure-first procurement policies can all configure Fluents to run its conversation layer through Azure OpenAI.

Run Fluents' conversation engine through Azure OpenAI — keeping GPT-4 inference inside your Azure subscription with Azure AD controls and private endpoints

Leverage Microsoft's compliance certifications — HIPAA, SOC 2, ISO 27001, FedRAMP — for the AI layer of your voice calling stack

Consolidate AI calling costs under existing Azure enterprise agreements and Microsoft's cloud spend commitments

The Microsoft-First Enterprise Stack

Thousands of enterprise organizations — hospitals, insurance carriers, law firms, financial institutions — run on Microsoft. Their identity is Azure AD. Their compliance certifications are built on Azure. Their data residency controls are configured in Azure. Taking AI processing outside that environment creates a gap in the governance model. Azure OpenAI closes it.

Healthcare: HIPAA-Eligible GPT-4 for Patient Communication

A hospital network running Microsoft 365 can configure Fluents to use Azure OpenAI for its patient-facing voice agents — appointment reminders, post-discharge follow-up, billing inquiries. The AI processing stays inside the hospital's Azure subscription, under their existing Microsoft BAA, and within the same HIPAA-eligible infrastructure as the rest of their patient data. No new vendor agreements, no new compliance certifications.

Insurance: Azure-Native FNOL and Claims Automation

An insurance carrier whose core systems — policy management, claims platform, CRM — are Azure-hosted can run Fluents' entire call processing pipeline inside Azure: Azure OpenAI for conversation, Azure Speech Services for transcription if preferred, and Azure-hosted Fluents infrastructure for call orchestration. Every piece of policyholder data processed during a call stays inside the carrier's Azure environment.

Government and Public Sector: FedRAMP Where It Matters

Azure OpenAI has FedRAMP authorization, making it one of the few LLM options suitable for US government-adjacent use cases. Fluents deployments that need to meet FedRAMP requirements for the AI processing layer can use Azure OpenAI to satisfy that requirement.