Fluents.ai | Fluents + Cohere: RAG-Powered LLM for Accurate Voice AI Agents
Use Cohere as the conversation engine in Fluents for retrieval-augmented generation. Agents that cite policy documents, coverage details, and clinical protocols accurately — not from memory.
Enterprise LLM with built-in retrieval — for Fluents agents that need to reference knowledge bases during calls.
Run Cohere as Your Fluents Conversation Engine
Fluents runs on Google Gemini by default. Cohere's Command R+ model is available as an alternative conversation engine for enterprise teams — particularly those building Fluents agents that need to retrieve and reason over large internal knowledge bases mid-call.
While Gemini handles most Fluents use cases excellently, Cohere's architecture is purpose-built for retrieval-augmented generation (RAG) at enterprise scale. If your agents need to accurately cite policy documents, insurance coverage details, product specs, or compliance guidelines during calls, Cohere's RAG capabilities give it an edge.
Cohere's Command R+ model excels at retrieval-augmented generation — letting Fluents agents look up and accurately cite internal documents during calls
Built-in grounding reduces hallucination on factual claims — critical for insurance agents quoting coverage, legal agents citing statute, or healthcare agents referencing clinical protocols
Enterprise deployment options with data residency and dedicated endpoints available for regulated industries
 for most use cases — it handles complex conversation, context tracking, and instruction-following extremely well. Consider Cohere when your agents need to retrieve and accurately cite specific internal documents during calls, and hallucination on factual claims is a significant risk. The team can help evaluate which is right for your use case.
Does Cohere integrate with our existing knowledge base?
Yes. Cohere's Command R+ connects to document stores and vector databases. In the Fluents context, this means your agents can retrieve from your internal policy documents, product knowledge base, or CRM data in real time during calls. Contact the team to discuss knowledge base integration for your deployment.
Is Cohere available for all Fluents plans?
Alternative conversation engine configuration is an enterprise feature. Contact the Fluents team to discuss whether Cohere is the right fit for your requirements.