Kommo
Fluents + Kommo revolutionizes campaign management with AI-powered voice automation. Enhance orchestration, ensure compliance, and easily integrate with existing systems for seamless operations.
Integrate Fluents and Transform Operations
Discover how Fluents enhances Kommo with unparalleled AI voice capabilities to streamline operations and ensure compliance.
Real-time AI integration
Seamless workflow automation
Enterprise-grade compliance
Intro
Kommo — kommo.com is a powerful Customer Relationship Management (CRM) platform that aids businesses in managing their interactions with potential and existing customers. The integration of Fluents with Kommo revolutionizes this CRM by introducing AI-powered voice automation, enhancing campaign management and ensuring seamless operations. In this integration, Fluents extends Kommo’s capabilities by automating routine communication tasks like inbound and outbound calls, providing multilingual capabilities and AI-driven responses. For instance, consider a scenario where a sales team uses Fluents to automatically qualify leads via calls based on set criteria, seamlessly updating the CRM in real-time.
Automations in Kommo — kommo.com
- Automated Lead Qualification: Automatically qualify leads based on real-time voice interactions and update contact records.
- Follow-up Campaigns: Use multi-channel follow-ups through voice, SMS, and email to nurture leads.
- Schedule Appointments: Seamlessly book calendar slots for meetings directly from interactions.
- Customer Feedback Collection: Automate post-purchase surveys and feedback collection to enrich CRM data.
Compliance & Record-Keeping
With Fluents integration, Kommo ensures compliance by tracking consent and DNC preferences through AI-driven voice interactions. It provides a robust framework for managing customer permissions and preferences, safeguarding compliance with data protection regulations. For a CRM, this compliance extends to having audit trails and ensuring all communications meet legal requirements.
Scaling with Confidence
The combination of Fluents and Kommo offers 99.9% uptime, allowing enterprises to handle millions of interactions monthly without interruptions. The flat-rate pricing model ensures transparency and predictable expenditure, while the scalable AI infrastructure supports growing business needs. Typical enterprise scenarios include handling large-scale customer support and sales campaigns with minimal human intervention.
Flexible Setup
Deploying this integration is effortless with options for no-code setups for business users or utilizing APIs and webhooks for developers. This flexibility allows teams to configure workflows that suit their unique operational landscape.
Recap
Integrating Fluents with Kommo — kommo.com empowers businesses to supercharge their CRM capabilities with AI voice automation. From enhancing lead generation and follow-up processes to ensuring compliance and scalable operations, this integration is tailored to enrich customer interaction and optimize workflow efficiencies. By combining Kommo’s robust CRM features with Fluents’ dynamic AI functions, businesses can achieve sustained operational excellence and enriched customer experiences.
Calls That Just Work
No per-minute taxes. No brittle workflows. Just enterprise-grade reliability with API-level flexibility.
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“Fluents made it incredibly fast to get our AI agent live. It replaced an answering service that cost 5x more - and performed better. Trusted partner, excellent quality, zero hassle.”
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FAQs
Common questions about the powerful integration of Fluents with Kommo.
Integrating Fluents with Kommo transforms how businesses manage lead qualification. By leveraging AI-powered voice interactions, Fluents automates the process of qualifying leads instantly. When a sales team member triggers a call via Kommo, Fluents' AI voice agent engages with the lead using predefined criteria to determine their qualification status. The process is seamless, allowing Fluents to update the lead’s status in Kommo automatically and update contact records in real-time. This ensures sales teams work with the most accurate and up-to-date information, facilitating faster decision-making and more efficient sales cycles. This integration not only streamlines operations but also enhances the accuracy of lead data, ultimately improving conversion rates and boosting sales efficiency.
The Fluents integration with Kommo enhances multi-channel follow-up campaigns by automating interactions across voice, SMS, and email platforms. Businesses can set up voice campaigns that automatically trigger follow-ups via text or email, ensuring consistent engagement with leads. This seamless interaction across channels not only nurtures prospects through their journey but also ensures no communication falls through the cracks. Moreover, engaging with prospects in their preferred method improves response rates and conversion. With Fluents, every interaction is tracked and can be analyzed within Kommo, providing valuable insights into campaign effectiveness and areas needing improvement, therefore enriching CRM data and optimizing communication strategies.
For enterprise users handling large-scale operations, the Fluents integration with Kommo ensures scalability and reliability with enterprise-grade benefits. Featuring a 99.9% uptime, this integration supports millions of interactions monthly, crucial for multi-office firms and nationwide organizations. Fluents complements Kommo’s workflows by providing a robust AI infrastructure that scales as your business grows, allowing seamless handling of customer support and sales campaigns with minimal human intervention. The predictable flat-rate pricing adds transparency and budget control, making it easier to manage expenses as operations expand. Compliance features, like consent tracking and audit trails, drive legal adherence, offering peace of mind and maintaining operational integrity across all communications.