Microsoft 365 People
Fluents + Microsoft 365 People streamline communication efforts in enterprises with enhanced voice orchestration and seamless compliance. This integration adapts AI voice agents to improve interaction quality and efficiency.
Fluents + Microsoft 365 People Integration
Fluents optimizes Microsoft 365 People with AI-driven voice automation, enhancing efficiency and compliance for dynamic team communication.
Streamline team communication with AI voice automation.
Ensure compliance with integrated tracking.
Boost interaction efficiency with real-time adjustments.
Intro
Microsoft 365 People at outlook.office.com/people serves as a powerful contact management tool designed to enhance connectivity and collaboration across enterprises. By consolidating contact information and facilitating seamless communication, it acts as a vital hub for interaction within Microsoft 365’s suite of applications. The integration with Fluents leverages AI voice agents to optimize these communication efforts, enhancing interaction quality and efficiency. Fluents adapts these agents to engage in natural, multilingual conversations, automating tasks like contact authentication, message routing, and follow-up scheduling. Picture an enterprise where Fluents voice agents handle scheduling calls and follow-ups directly through Microsoft 365 People, ensuring no engagement opportunity is missed, thereby streamlining operations and boosting productivity.
Automations in Microsoft 365 People — outlook.office.com/people
Fluents integration with Microsoft 365 People unlocks significant automation capabilities, including:
- Contact Authentication: Automatically verifying contact details before any interaction, maintaining up-to-date records.
- Call Scheduling: Utilizing AI to book meetings directly within contact profiles.
- Engagement Follow-Ups: Sending automated email reminders or SMS to contacts about upcoming meetings.
- Voice Message Archiving: Storing transcribed voice messages in contact profiles for easy retrieval.
Compliance & Record-Keeping
Compliance is seamlessly managed with Fluents integration into Microsoft 365 People. Through consent tracking, any change or update in contact preference is logged, ensuring communications respect user privacy and adhere to Data Protection regulations. This approach aligns perfectly with the security measures native to Microsoft 365, reinforcing audit capabilities and maintaining a secure communication environment.
Scaling with Confidence
Fluents + Microsoft 365 People supports enterprises with expansive communication needs through 99.9% uptime, ensuring reliable access and performance. Introducing flat-rate pricing with no hidden AI or telephony markups allows organizations to predict and manage costs effectively. With the capacity to handle millions of communications monthly, this integration is ideally suited for large enterprises looking to scale their communication strategies without compromising on quality.
Flexible Setup
For seamless integration, Fluents offers both no-code configurations and API/webhook access. Microsoft 365 People users can quickly implement plug-and-play solutions for rapid deployment or develop custom workflows using APIs to tailor communication processes to unique enterprise needs.
Recap
Integrating Fluents with Microsoft 365 People transforms how enterprises manage and execute communication. By equipping AI voice agents to handle complex interactions, it ensures higher quality engagement, eases workflow, and maintains compliance effortlessly. The collaboration empowers enterprises to manage their contact list more effectively, automate routine operations, and support capacity for expansion, making it an essential tool for modern businesses seeking to enhance their communication infrastructure.
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“Fluents made it incredibly fast to get our AI agent live. It replaced an answering service that cost 5x more - and performed better. Trusted partner, excellent quality, zero hassle.”
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FAQs
Explore common questions about how Fluents enhances Microsoft 365 People.
Integrating Fluents with Microsoft 365 People streamlines communication by leveraging AI voice agents to automate various tasks like contact authentication, call scheduling, and message routing. Fluents ensures that every interaction within Microsoft 365 People is efficient and natural, even in multilingual settings. For instance, AI voice agents can automatically book meetings within contact profiles or verify contact details before any interactions occur, keeping records updated and allowing enterprises to focus on more critical tasks. This integration not only improves communication accuracy and speed but also makes sure no follow-up or engagement opportunity is missed, significantly boosting productivity and operational efficiency.
Fluents integration with Microsoft 365 People addresses compliance through robust consent tracking. Every change in contact preference is logged, ensuring interactions respect user privacy and align with Data Protection regulations. Fluents' compliance features perfectly complement Microsoft 365's existing security measures, such as audit capabilities, to maintain a secure communication environment. This tracking not only safeguards sensitive information but ensures enterprises can reliably audit communication trails. Therefore, businesses can confidently handle their expansive communication needs while adhering to strict regulatory requirements, ensuring secure and compliant operations without compromising efficiency.
Fluents empowers enterprises to scale their communication strategies within Microsoft 365 People confidently, thanks to its 99.9% uptime and ability to manage millions of communications per month. With flat-rate pricing devoid of AI or telephony markups, organizations can predict costs effectively and allocate resources efficiently. This setup is ideal for large firms with multiple offices nationwide or developers seeking to extend their reach without quality degradation. Additionally, offering both no-code and API-based setups ensures that businesses can tailor the integration as per their specific requirements, facilitating a smooth, scalable, and reliable expansion that meets enterprise-grade demands.