$593
Average customer acquisition cost
7x
Cost to acquire vs. retain customer
1
2
3
Missed Calls Cost Millions
Insurance is a race against time. When someone calls about a quote, a claim, or a policy question, they’re often price-shopping or responding to urgency - and they expect answers right away. But most insurance offices can’t handle every call in real time. If someone waits on hold or gets sent to voicemail, they’re likely dialing the next competitor before you even hear the message.
In an industry where margins are tight and trust is critical, delays cost more than just lost leads - they erode confidence. High call volumes, staff limitations, and legacy phone systems often create black holes where good leads go to die. Even when someone does call back, it’s often without context, leading to awkward restarts and reduced conversion rates.
Capture, Qualify, and Route—Automatically
Fluents Voice AI gives insurance providers a game-changing advantage: a multilingual, always-on sales agent that handles the first contact instantly and intelligently. When a potential client calls, Fluents answers immediately - asking all the right questions: What kind of coverage are you looking for? Are you renewing or switching providers? Do you already have a policy?
The AI collects structured data - like name, phone number, policy type, timeline, and even existing provider—and emails or logs a full transcript and summary directly into your CRM or sales pipeline. By the time your agent calls back, they’re walking into the conversation with full context and a warm, qualified lead ready to go.
Fluents isn’t a chatbot on a phone line - it’s a voice-native sales tool that speaks in your tone, adapts to your script, and integrates directly into your quoting and CRM systems. Whether you're working in auto, home, life, or business insurance, Fluents accelerates your lead funnel, eliminates manual intake, and ensures no one ever gets lost in voicemail again. The result? Higher close rates, happier customers, and a front office that runs on autopilot.
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