The AI Phone Agent Built for Home Care

Fluents answers every call, books every visit, confirms rides, and collects documents- 24/7, in any language. Built around home care operations. Trusted by leading agencies.
Front desks don't grow. AI does.
It’s trained on the real workflows behind Medicaid, CDPAP, and private duty care. From after-hours intakes to missing caregiver calls, Fluents never drops the ball.
20%
more intakes completed after hours.
70%
fewer voicemails and missed calls.
<$0.25/call
compared to $18/hr staff costs.
The Most Complete Home Care AI Phone Platform. Built with industry-standard features.
Intake & Referral Automation
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Answers referral calls instantly
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Captures all client info + insurance
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Verifies eligibility when needed
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Submits directly to your EMR
Transportation & Visit Coordination
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Books MTM, CCT, or in-house rides
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Confirms caregiver shifts
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Handles delays + no-shows
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Texts or calls family with updates
24/7 Family + Client Support
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Speaks Spanish, French, and more
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Answers FAQ anytime: “Did she arrive?”
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Routes emergencies to on-call
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Follows up on missed forms or papers
Built for how home care actually works
No more duct-taping together tools.
Fluents speaks your EMR, knows your authorizations, and works across the patchwork of care programs your agency navigates daily.
EMR-Smart: syncs with HHAeXchange, AlayaCare, WellSky, MatrixCare and more.
Program-Aware: understands Medicaid vs Private Pay vs CDPAP workflows.
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