Week 35 Product Updates (1 September 2025)

Here’s what’s new from this week’s staging and production releases.

💳 Billing & Usage

  • New Metered Billing System – Customers on new plans now have metered billing with daily usage tracking, providing clearer insight into call volume and spend.

🧠 AI Tools & Prompting

  • AI-Powered Prompt Generator – Create agent prompts automatically from short descriptions. This saves setup time and ensures more consistent prompt quality, available now in production.
  • Variable Helper Improvements – Variable pop-ups now appear directly next to the cursor, improving usability when editing prompts.

📋 Campaign Builder & Contact Management

  • Card-Based Campaign Builder – New staging interface allows streamlined agent selection, time window setup, and configuration of email/SMS steps with a card-based UI.
  • Improved Contact Import – Contact imports now support preview mode and options for handling duplicates (skip, keep both, or update existing contacts).

📊 Campaign Dashboard & Tracking

  • Comprehensive Campaign Dashboard (Design Complete) – Metrics tracking for total contacts, engagement rates, call performance funnel, and outcomes has been designed and demoed.
  • Activities Page (Design Complete) – Contact-level outreach history, including calls, emails, SMS, transcripts, and outcomes, now mapped in the campaign flow.

📞 Calling Infrastructure

  • SIP Integration Verified – Outbound SIP termination successfully tested with working recordings, transfers, and confirmed billing at $0.002/minute. Code is live on staging.

🛡 Platform Security & Stability

  • HTML Input Sanitization – Inputs across the platform now automatically block malicious HTML content, preventing formatting issues and improving security.
  • Call History Duration Filter Fix – Duration-based filtering for call logs is now fully functional, resolving prior errors in production.
  • Usage Bar Overflow Fix – Usage indicators now properly display percentages without spilling over UI elements.
  • Search Icon Alignment Fix – Overlap issues on webhooks and other pages resolved.
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