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🗣️ Dynamic Turn-Taking
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Goal: Reduce bot interruptions and improve natural flow in human-AI conversations.
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What shipped: A new dynamic turn-taking engine replaces the fixed silence-timer logic. It analyzes pauses and speech patterns in real time, deciding when the user has truly finished speaking.
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Impact: Conversations feel smoother and more human; unnecessary interjections are eliminated.
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Availability: Live behind the enable_dynamic_turn_taking flag — can be toggled per agent for testing.
Integration Fixes
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Go High Level auto-sync restored: Activity records now log correctly for outbound campaigns.
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TLDCRM tracking fixed: Activity records map to accurate contact IDs and phone numbers again.
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Both changes are live in production for all connected accounts.
Voice & Audio Quality Tuning
- Noise-cancellation sensitivity adjusted to ~15 %, reducing clipped openings and improving transcript accuracy.
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