Platform · Telephony
Numbers and carriers that keep up with ops
Voice operations need reliable telephony under agents and campaigns, in the same platform where you run workflows. Buy numbers in-product or bring your own trunk.
Numbers that connect to workflows
Ops teams need DIDs and trunks that land cleanly on inbound answer, outbound identity, and reputation you can manage.
Telephony in the same stack
We run the voice stack end to end. Numbers and carriers sit under containment and campaigns, integrated with agents from day one.
Telephony capabilities
- Buy numbers on platform: Provision and manage DIDs in Fluents. Link each number to an agent or campaign workflow.
- Bring your own telephony (BYOT): Connect existing trunks and account relationships when you already have carrier agreements.
- Inbound line linking: Every inbound call lands on a configured agent, ready to answer and act.
- Outbound identity: Verified business caller ID and reputation-aware number practices that support pickup and brand trust.
Ops hygiene
Pickup and trust aren't luck. They're controlled with identity, reputation, and campaign pacing working together.
Registration & reputation
Spam labels and blocked DIDs kill pickup before agents ever speak. Registration and reputation workflows keep numbers trusted as outbound volume grows.
Regional tagging
Organize numbers by region so presence and routing stay operationally clear.
Carrier path
Run Fluents on the carriers and routes your team already relies on, including regional coverage and account relationships that sit under the same agents and campaigns.
Works with the rest of the platform
Telephony is infrastructure for inbound resolution and outbound campaigns, built into the same platform as agents and integrations.