Solutions · Booking
Book and confirm without playing phone tag
Works both ways: inbound callers who are ready now, and outbound programs that confirm or reschedule on lists you already have — including SMS or email follow-ups after the call.
The problem
Scheduling burns agent time and leaks revenue when availability is hard to reach. Manual confirmations don't scale, and no-shows waste capacity you already paid for.
The Fluents motion
Voice agents read calendars, propose slots, book, and write back. Reminder campaigns keep the appointment. Humans take the exceptions.
Two motions, one capability
Caller wants a slot now
Contain the booking on the phone. Write back to the calendar your team already trusts.
You need confirmations at scale
Run paced outreach on upcoming appointments. Reduce no-shows without staffing dial time — voice plus SMS or email confirms.
Reminders & confirmations
Booking creates the appointment; reminder programs keep it, including SMS or email nudges.
Capabilities
- Calendar-aware booking: Check availability and book against connected calendars and scheduling tools (including Cal.com patterns).
- Inbound when callers are ready: Answer, propose slots, and confirm without playing phone tag.
- Outbound to protect the calendar: Confirm, reschedule, or fill openings via campaigns on your appointment lists, with SMS or email confirms when useful.
- Handoff when needed: Complex multi-party or exception scheduling goes to humans with conversation context.